Seminar to introduce carepower^® customer care
Participants are invited to learn to unleash their CareAbility

Cheshire, CT February 11, 2000-- CarePower^® Customer Care seminar will be held at the Radisson Cromwell Hotel, Cromwell, CT, on Thursday, March 2, 2000 from 8:30 AM to 3:30 PM. The CarePower^® approach to excellent customer service, focuses on activating personal CarePower^®skills that enhance an individual’s service orientation, resulting in outstanding customer service and improved personal satisfaction. The seminar, geared to health care providers, will explore what customers want and need, why technical competence alone does not equal good customer care and how to care when you don’t feel cared about. Participants will assess their ‘service orientation characteristics’ by means of their personal CarePower^® quotient, and learn specific techniques to engage in outstanding customer service in all situations.